
Restaurant Team Leader - New Store Opening - Soul Origin Pheasants Nest North
Ampol
Pheasants Nest
1 week ago
Pheasants Nest
1 week ago
Restaurant Team Leader - New Store Opening - Soul Origin Pheasants Nest North
Soul Origin is seeking a passionate Restaurant Team Leader for a new store opening at Pheasants Nest Northbound highway site. The role involves opening the store, building the team, ensuring exceptional customer service, and driving operational excellence. Requires proven leadership in retail or QSR and a safety-first mindset.
Hybrid
Other
Mid Level
Retail Operations
Inventory Management
Salary
Not specified
Core Qualifications
Technical (Must-have)
retail operationsinventory managementrosteringperformance management
Soft Skills
passion for customer serviceleadershipcommunicationcoachingproblem-solvingsafety-first mindsetflexibility
Key Responsibilities
- Be the champion of our customers — ensuring every guest receives unbeatable service.
- Bring our values and culture to life for both customers and the team.
- Monitor and guide daily store operations to maintain fast, efficient service.
- Build capability across the front-of-house teams so they can add value to every transaction.
- Use customer feedback to create action plans, celebrate wins, and coach the team for continuous improvement.
- Execute retail initiatives, promotions, and offers to the highest standard.
- Stay informed on local competitors, customer trends, and community needs — and share insights with the wider team.
- Maintain a high level of safety for customers, crew and contractors ensuring store operations aligned with our business standards.
- Support team leaders to develop high-performing store teams, manage performance, and recruit and onboard new team members.
restaurant team leaderhospitalitymanagementnew store openingcustomer serviceretailqsrteam leadershipSoul OriginPheasants Nest