Restaurant Team Leader - New Store Opening - Soul Origin Pheasants Nest North

Ampol

Pheasants Nest

1 week ago

Pheasants Nest

1 week ago

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Restaurant Team Leader - New Store Opening - Soul Origin Pheasants Nest North

Soul Origin is seeking a passionate Restaurant Team Leader for a new store opening at Pheasants Nest Northbound highway site. The role involves opening the store, building the team, ensuring exceptional customer service, and driving operational excellence. Requires proven leadership in retail or QSR and a safety-first mindset.

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Hybrid

Other

Mid Level

Retail Operations

Inventory Management

Salary

Not specified

Work Location

Pheasants Nest, New South Wales, Australia, AU

Work Model

Hybrid

Employment Type

Other

Experience Level

Associate

Core Qualifications

Technical (Must-have)

retail operationsinventory managementrosteringperformance management

Soft Skills

passion for customer serviceleadershipcommunicationcoachingproblem-solvingsafety-first mindsetflexibility

Key Responsibilities

•Be the champion of our customers — ensuring every guest receives unbeatable service.
•Bring our values and culture to life for both customers and the team.
•Monitor and guide daily store operations to maintain fast, efficient service.
•Build capability across the front-of-house teams so they can add value to every transaction.
•Use customer feedback to create action plans, celebrate wins, and coach the team for continuous improvement.
•Execute retail initiatives, promotions, and offers to the highest standard.
•Stay informed on local competitors, customer trends, and community needs — and share insights with the wider team.
•Maintain a high level of safety for customers, crew and contractors ensuring store operations aligned with our business standards.
•Support team leaders to develop high-performing store teams, manage performance, and recruit and onboard new team members.

restaurant team leaderhospitalitymanagementnew store openingcustomer serviceretailqsrteam leadershipSoul OriginPheasants Nest

Key Responsibilities

•Be the champion of our customers — ensuring every guest receives unbeatable service.

•Bring our values and culture to life for both customers and the team.

•Monitor and guide daily store operations to maintain fast, efficient service.

•Build capability across the front-of-house teams so they can add value to every transaction.

•Use customer feedback to create action plans, celebrate wins, and coach the team for continuous improvement.

•Execute retail initiatives, promotions, and offers to the highest standard.

•Stay informed on local competitors, customer trends, and community needs — and share insights with the wider team.

•Maintain a high level of safety for customers, crew and contractors ensuring store operations aligned with our business standards.

•Support team leaders to develop high-performing store teams, manage performance, and recruit and onboard new team members.