Credit Analyst
Ampol
Alexandria
2 days ago
Alexandria
2 days ago
Credit Analyst
Ampol seeks a Credit Analyst for a hybrid contract role in Alexandria, Australia. Responsibilities include managing credit applications and customer calls. Previous phone-based customer service experience required.
Hybrid
Contract
Entry Level
Microsoft Office
Word
Salary
Not specified
Core Qualifications
Soft Skills
communicationcustomer serviceattention to detailconfidencerapport building
Tools (Must-have)
Microsoft OfficeWordExcelPowerPoint
Key Responsibilities
- Manage inbound and outbound customer calls relating to credit applications and account enquiries
- Deliver a high-quality, customer-first experience in every interaction
- Review and process new customer credit applications in line with policies and procedures
- Accurately record customer interactions and application progress in systems
- Review daily credit reports and escalate issues where required
- Proactively follow up with customers to gather information and support application outcomes
- Ensure all compliance and regulatory requirements are met
Credit AnalystOil and GasFinanceContractHybridCustomer ServiceCredit Risk