Operations Lead - Chatswood Chase

Salary

Core Qualifications

Key Responsibilities

• •Lead and execute inventory management processes with focus on accuracy and reducing shrink
• •Investigate and root cause inventory accuracy issues, partnering with General Manager
• •Manage execution of key operational functions including shipment, receiving, processing, reverse transfers, sales floor recovery, replenishment, floor set updates, and supply management
• •Champion strong visual standards for the sales floor
• •Support safe work environment through strong stockroom standards and processes
• •Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities
• •Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• •Move dynamically on the retail floor to assess and fulfill needs of business, team, and guests
• •Lead by example and inspire staff in daily operations and guest experience
• •Directly oversee Operations Associates; responsible for recruitment and development of talent
• •Use performance tools to evaluate associates and provide constant feedback
• •Collaborate with Visual Lead and Sales & Service Lead for cross-functional training
• •Execute company-level operation-focused directives, projects, and initiatives
• •Open and close the store in accordance with back of house standards