Operations Agent Import

AIT Worldwide Logistics

Rozenburg

6 days ago

Rozenburg

6 days ago

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Operations Agent Import

The International Operations Agent – Import (Expediteur) coordinates import/export freight forwarding shipments at AIT Worldwide Logistics in Rozenburg. Requires 2+ years air freight forwarding experience, fluent English and Dutch, and strong PC skills.

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On-site

Full-time

Entry Level

Freight Forwarding

Air Freight

Salary

Not specified

Work Location

Rozenburg, South Holland, Netherlands, NL

Work Model

On-site

Experience Required

2 years

Employment Type

Full-time

Experience Level

min. 2 years experience within freight forwarding within air freight

Core Qualifications

Technical (Must-have)

freight forwardingair freight

Soft Skills

Attention to detailProblem Solving

Tools (Must-have)

WindowsMicrosoft Office

Preferred Qualifications

Technical (Nice-to-have)

Cargo Wise SoftwareITARDangerous GoodsTSA

Key Responsibilities

•Work with customers to qualify shipping requirements and obtain all details for shipment quotation and operating
•Prepare profitable quotations accurately
•Set shipping schedules and communicate with customers, deliverers, and ports
•Coordinate the day-to-day export of products, including reviewing orders and documents
•Track and communicate all delays, damages, problems and work to resolve customer issues
•Responsible for all aspects of air and/or road international operations such as customer service, data entry of shipments, operations and billing
•Manage all aspects of tracking shipments to ensure shipment is moving as scheduled
•Coordinate recovery/delivery schedules with various cartage agents and international partners
•Partner with local sales teams to communicate problems to customers, international partners, and other stations
•Ensure all customers' SOP instructions are adhered to and AIT KPIs and guidelines are followed and met
•Ensure all shipments are properly billed within company guidelines and timelines
•Process and comply with all requirements listed by regulatory agencies
•Network with corresponding departments to ensure files are billed and posted prior to end of month
•Continuous learning through required compliance training and certifications of software and/or regulations
•Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations
•Contribute actively to a healthy and secure work environment by reporting unsafe conditions

Operations Agent Importfreight forwardingair freightlogisticssupply chainfull-timeon-siteRozenburgNetherlands

Key Responsibilities

•Work with customers to qualify shipping requirements and obtain all details for shipment quotation and operating

•Prepare profitable quotations accurately

•Set shipping schedules and communicate with customers, deliverers, and ports

•Coordinate the day-to-day export of products, including reviewing orders and documents

•Track and communicate all delays, damages, problems and work to resolve customer issues

•Responsible for all aspects of air and/or road international operations such as customer service, data entry of shipments, operations and billing

•Manage all aspects of tracking shipments to ensure shipment is moving as scheduled

•Coordinate recovery/delivery schedules with various cartage agents and international partners

•Partner with local sales teams to communicate problems to customers, international partners, and other stations

•Ensure all customers' SOP instructions are adhered to and AIT KPIs and guidelines are followed and met

•Ensure all shipments are properly billed within company guidelines and timelines

•Process and comply with all requirements listed by regulatory agencies

•Network with corresponding departments to ensure files are billed and posted prior to end of month

•Continuous learning through required compliance training and certifications of software and/or regulations

•Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations

•Contribute actively to a healthy and secure work environment by reporting unsafe conditions