Customer Care Representative
Air Liquide Healthcare
Ormeau
1 week ago
Customer Care Representative
Air Liquide Healthcare Australia seeks a Customer Care Representative to provide excellent support to customers via phone and email, resolving inquiries and ensuring a positive client experience. The role requires strong communication, attention to detail, and computer skills, with training provided. Full-time, on-site position in Ormeau, Queensland.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationattention to detailverbal and written communicationproblem solvingcustomer servicerelationship buildingteamwork
Key Responsibilities
- Delivering timely, accurate, and courteous responses via incoming calls and emails
- Collaborating with ALH state staff to efficiently resolve all customer inquiries
- Identifying and working collaboratively with other departments to implement solutions that improve departmental efficiency
- Maintaining thorough and accurate records of all customer interactions and transactions
- Processing and promptly following up on after-call requests via email, telephone, and direct communication
Customer CareCustomer ServiceCall CenterHealthcareFull-timeOn-siteOrmeauAir LiquideAustralia