Project Manager - Merchant Operations

Adyen

Amsterdam

1 week ago

Amsterdam

1 week ago

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Project Manager - Merchant Operations

Project Manager for Merchant Operations Enablement team at Adyen, focusing on executing projects to improve operational efficiency and tool stack unification. Requires 3+ years experience in AML, CDD, Fraud, Scheme Operations, or Credit Risk, with strong project management and cross-functional collaboration skills. Role is based in Amsterdam with on-site work required.

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On-site

Full-time

Mid Level

Project Management

Process Improvement

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

On-site in Amsterdam office

Experience Required

3 years

Employment Type

Full-time

Experience Level

3+ years of experience in Anti-Money Laundering (AML), Customer Due Diligence (CDD), Fraud, Scheme Operations, or Credit Risk is preferred

Core Qualifications

Technical (Must-have)

Project ManagementProcess ImprovementData-drivenAnalytical

Soft Skills

Highly organizedExcellent communicatorProactiveResourcefulCollaborative team playerProblem SolvingContinuous Improvement

Key Responsibilities

•Drive the execution of projects from initiation to closure, including defining scope, creating detailed project plans, tracking progress, and managing risks and dependencies
•Facilitate effective communication and collaboration among cross-functional teams, including Merchant Operations, Product, Tech, and other relevant departments, to ensure alignment and successful project delivery
•Identify bottlenecks and inefficiencies in current operational workflows and propose scalable solutions, aligning with our 'Build for Scale' and 'Service - The Adyen Way in Action' principles
•Maintain comprehensive project documentation, including meeting notes, action items, and progress reports
•Provide regular updates to leadership on project status, risks, and achievements
•Support the preparation and execution of strategic leadership meetings by contributing to agenda development, facilitating discussions, and ensuring clear takeaways, owners, and timelines are established
•Proactively identify and address challenges, seeking support and alternative perspectives when faced with complex issues
•Contribute to a culture of continuous learning and improvement within the team, actively seeking feedback and opportunities to enhance project management methodologies and team effectiveness

Project ManagementMerchant OperationsFinancial ServicesOperationsEnablementAMLCDDFraudScheme OperationsCredit Risk

Key Responsibilities

•Drive the execution of projects from initiation to closure, including defining scope, creating detailed project plans, tracking progress, and managing risks and dependencies

•Facilitate effective communication and collaboration among cross-functional teams, including Merchant Operations, Product, Tech, and other relevant departments, to ensure alignment and successful project delivery

•Identify bottlenecks and inefficiencies in current operational workflows and propose scalable solutions, aligning with our 'Build for Scale' and 'Service - The Adyen Way in Action' principles

•Maintain comprehensive project documentation, including meeting notes, action items, and progress reports

•Provide regular updates to leadership on project status, risks, and achievements

•Support the preparation and execution of strategic leadership meetings by contributing to agenda development, facilitating discussions, and ensuring clear takeaways, owners, and timelines are established

•Proactively identify and address challenges, seeking support and alternative perspectives when faced with complex issues

•Contribute to a culture of continuous learning and improvement within the team, actively seeking feedback and opportunities to enhance project management methodologies and team effectiveness