Operational Excellence Manager - Merchant Operations

Adyen

Amsterdam

1 week ago

Amsterdam

1 week ago

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Operational Excellence Manager - Merchant Operations

Operational Excellence Manager for Merchant Operations at Adyen, focusing on operational health and readiness for product launches and migrations. Requires 4+ years experience in operations, project management, or related fields within financial services. Role involves cross-functional integration and process improvement in a fast-paced environment.

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On-site

Full-time

Mid Level

AML

Scheme Ops

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

On-site in Amsterdam office

Experience Required

4 years

Employment Type

Full-time

Experience Level

4+ years of experience in operations, project management, product launches, or enablement

Core Qualifications

Technical (Must-have)

AMLScheme OpsCDDFraudCredit Risk

Soft Skills

problem solvingjudgmentcommunicationaccountabilityorganizationprioritizationcross-functional integrationmeeting facilitationstructured thinkingbusiness-minded

Key Responsibilities

•Assess Business Impact of new products or regulatory changes on MOps workflows
•Own launch & migration readiness and Go/No-Go process
•Identify bottlenecks and inefficiencies in operational workflows for process improvement
•Drive Operational Preparedness for transitions from project to business as usual
•Act as primary connector between Product, Compliance, and Merchant Operations for cross-functional integration
•Support preparation and execution of strategic leadership meetings with agenda development and facilitation
•Navigate ambiguous situations with problem solving and judgment to prioritize business needs

ManagementManufacturingFinancial ServicesOperationsProject ManagementProduct LaunchesAMLFraudCredit RiskCompliance

Key Responsibilities

•Assess Business Impact of new products or regulatory changes on MOps workflows

•Own launch & migration readiness and Go/No-Go process

•Identify bottlenecks and inefficiencies in operational workflows for process improvement

•Drive Operational Preparedness for transitions from project to business as usual

•Act as primary connector between Product, Compliance, and Merchant Operations for cross-functional integration

•Support preparation and execution of strategic leadership meetings with agenda development and facilitation

•Navigate ambiguous situations with problem solving and judgment to prioritize business needs