Sales Manager - MICE

Accor

Sydney

2 days ago

Sydney

2 days ago

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Sales Manager - MICE

Sofitel Sydney Wentworth seeks a Sales Manager - MICE to drive new business across corporate, social, and incentive segments. The role requires 4-5 years of hotel sales experience and strong commercial acumen.

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On-site

Full-time

Mid Level

Opera

Delphi

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

On-site

Experience Required

5 years

Employment Type

Full-time

Experience Level

Minimum 4-5 years proven experience

Core Qualifications

Technical (Must-have)

OperaDelphi

Soft Skills

communicationnegotiationrelationship-buildingorganisedattention to detailproactiveself-motivatedresults-focused

Key Responsibilities

•Drive new business across Corporate, Social, R&B, Exhibition, and Incentive segments
•Manage enquiries via phone, email, web, and internal channels, converting leads into confirmed business
•Prepare tailored proposals, contracts, and action plans aligned with client needs
•Build and grow existing accounts to maximise revenue opportunities
•Conduct site inspections, client entertainment, and represent the hotel at industry events, tradeshows, and offsite sales activities
•Proactively follow up proposals and contracts to secure business
•Upsell hotel services and identify add-on opportunities to enhance client experience and revenue
•Maintain accurate records and reporting using systems such as Delphi and Opera
•Achieve and exceed monthly and annual revenue targets
•Monitor market trends, competitor activity, and pricing strategies
•Collaborate with internal departments to ensure seamless event delivery
•Support Conference & Events operations as required, including occasional evening and weekend duties
•Maintain and grow a strong database of clients and key contacts
•Ensure financial procedures and account management processes are adhered to

Sales ManagerMICEHospitalitySydneyFull-timeOn-siteAccorLuxury Hotel

Key Responsibilities

•Drive new business across Corporate, Social, R&B, Exhibition, and Incentive segments

•Manage enquiries via phone, email, web, and internal channels, converting leads into confirmed business

•Prepare tailored proposals, contracts, and action plans aligned with client needs

•Build and grow existing accounts to maximise revenue opportunities

•Conduct site inspections, client entertainment, and represent the hotel at industry events, tradeshows, and offsite sales activities

•Proactively follow up proposals and contracts to secure business

•Upsell hotel services and identify add-on opportunities to enhance client experience and revenue

•Maintain accurate records and reporting using systems such as Delphi and Opera

•Achieve and exceed monthly and annual revenue targets

•Monitor market trends, competitor activity, and pricing strategies

•Collaborate with internal departments to ensure seamless event delivery

•Support Conference & Events operations as required, including occasional evening and weekend duties

•Maintain and grow a strong database of clients and key contacts

•Ensure financial procedures and account management processes are adhered to