Sr. AR Analyst

Salary

Core Qualifications

Key Responsibilities

• •Regularly review AR Portfolio and account balances to identify delinquent accounts
• •Monitor payment patterns and history to proactively address potential issues and deliver on set KPIs
• •Work with internal and external stakeholders to remove roadblocks and help clear invoices
• •Lead special projects and assist with Credit, Collections, and Cash Applications functional support
• •Initiate and maintain communication with customers regarding their outstanding balances
• •Provide courteous and professional assistance to customers to resolve payment issues and inquiries
• •Reconcile payments received with outstanding balances to ensure accurate account records
• •Investigate and resolve discrepancies or payment disputes
• •Work with Cash Application to clear on-account balances and assist with remittance requests
• •Generate reports on collection performance, trends, and key metrics for management review
• •Ensure compliance with all relevant regulations and company and team policies
• •Ensure BPO teams are compliant with process expectations regarding timeliness, accuracy, process, and strategy
• •Manage, track, report, and resolve complex billing and collections disputes
• •Prepare and lead financial performance presentations to B2B business leadership
• •Train cross-functional teams on Finance Operations processes and procedures