Amsterdam
28 Apr 2026
GL Specialist
Uber
Amsterdam
28 Apr 2026
GL Specialist
Uber seeks a GL Specialist for its Qatar frontline team, providing in-person and virtual support to drivers and earners. The role involves customer service, sales, problem-solving, and event assistance. Requires German fluency, sales or customer service experience, and strong communication skills.
On-siteFull-timeEntry Level
GL Specialist
Uber seeks a GL Specialist for its Qatar frontline team, providing in-person and virtual support to drivers and earners. The role involves customer service, sales, problem-solving, and event assistance. Requires German fluency, sales or customer service experience, and strong communication skills.
On-siteFull-timeEntry Level
Salary
Not specified
Core Qualifications
Soft Skills
attention to detailproblem-solvingcommunicationempathyorganizationEQactive listeningteamworkadaptabilityconflict management
Key Responsibilities
- Provide high quality front facing customer support
- Ensure issues are resolved using procedures or are escalated promptly
- Facilitate driver sign-ups and communicating value proposition of driving with Uber, which may include proactive outreach
- Engage and support Drivers and Earners already on the platform in order to enable them for greater success
- Partner with management on improving/buildings support processes
- Assist with local events and promotions
- Troubleshoot and problem solve through straight technical issues
- Communicate effectively with various stakeholders when needed
- Present to groups of drivers & earners
GL SpecialistUberQatarcustomer supportsalesGermanon-sitefull-time