Rotterdam
4 days ago
Field Service Engineer - Benelux (Netherlands & Flanders) logo

Field Service Engineer - Benelux (Netherlands & Flanders)

TOMRA

Field Service Engineer - Benelux (Netherlands & Flanders)

TOMRA Recycling is seeking a Field Service Engineer for the Benelux region (Netherlands and Flanders). This home-based role involves frequent travel to customer sites for commissioning, maintenance, troubleshooting, and training on sensor-based sorting systems. Requires a technical degree, strong communication skills, and willingness to travel approximately 80% of the time.

HybridFull-timeSeniorElectrical EngineeringElectro-Mechanical Engineering

Salary

Not specified

Work Location

Rotterdam, South Holland, Netherlands, NL

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Mid-Senior level

Core Qualifications

Technical (Must-have)
Electrical EngineeringElectro-Mechanical EngineeringTroubleshootingTechnical Problem-SolvingCommissioningStart-upTestingIntegrationOptimizationMaintenanceRepairCustomer TrainingTechnical SupportReporting
Soft Skills
CommunicationPresentationProblem-SolvingRelationship BuildingCustomer-FocusedProfessionalismInterpersonal SkillsCollaboration

Preferred Qualifications

Technical (Nice-to-have)
DutchFlemish

Key Responsibilities

  • Perform field service activities including commissioning, start-up, testing, integration, optimization, maintenance, troubleshooting, and repair of TOMRA Recycling systems across Germany and Europe.
  • Prepare detailed and high-quality service reports following each installation, maintenance activity, or technical intervention.
  • Ensure timely and accurate reporting of service activities, expenses, and other relevant documentation.
  • Deliver on-site training to customer maintenance and service teams, as well as internal Service Engineers.
  • Provide technical support via phone and respond to customer and equipment-related issues in the field.
  • Collaborate closely with Sales and Project Management teams by providing technical expertise and support.
  • Ensure optimal performance and reliability of TOMRA Sorting systems to achieve the highest level of customer satisfaction.
  • Take responsibility for executing field service activities efficiently, with a strong focus on cost-effectiveness, quality, and timely delivery.
Field Service EngineerBeneluxRecyclingIT ServicesCustomer ServiceHybridFull-timeTravelTechnical SupportMaintenance