Membership Relations Manager

The Social Hub seeks a Membership Relations Manager to build community, drive member loyalty, and lead a team in a hybrid hospitality environment. Requires 2+ years experience in community or hospitality roles, English and Dutch fluency, and eligibility to work in the Netherlands.

HybridFull-timeSenior

Membership Relations Manager

The Social Hub seeks a Membership Relations Manager to build community, drive member loyalty, and lead a team in a hybrid hospitality environment. Requires 2+ years experience in community or hospitality roles, English and Dutch fluency, and eligibility to work in the Netherlands.

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HybridFull-timeSenior

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

2 years

Employment Type

Full-time

Experience Level

Mid-Senior level

Core Qualifications

Soft Skills

communicationrelationship buildingproblem solvingleadershipcoachingadaptability

Key Responsibilities

•Build genuine relationships with members and actively connect them with each other
•Be a constant presence on the floor, checking in, listening, and getting involved
•Drive member loyalty and retention through standout experiences and personal attention
•Manage and energize our digital community via the app
•Gather feedback, read the room, and help shape the community strategy
•Host member committees and turn insights into action
•Handle tricky conversations with confidence and care
•Lead and coach the Membership Hosts team
•Bring global member programs to life at your hub

Membership Relations ManagercommunityhospitalityhybridAmsterdamDutchEnglishrelationship buildingleadership