Rotterdam
1 week ago
Front Office Host logo

Front Office Host

The Social Hub (B Corp™)

Front Office Host

Front Office Host needed for a hybrid hospitality company in Rotterdam, Netherlands. Requires 1-3 years of guest-facing experience, energetic and welcoming personality, and clear communication in English and Dutch. The role involves welcoming guests, assisting with check-ins, and creating a vibrant lobby atmosphere.

RemoteFull-timeEntry LevelPMSKiosks

Salary

Not specified

Work Location

Rotterdam, South Holland, Netherlands, NL

Work Model

Remote

Experience Required

3 years

Employment Type

Full-time

Experience Level

1-3 years of experience in hospitality or a similar guest-facing role

Core Qualifications

Technical (Must-have)
PMSKiosksGuest messaging apps
Soft Skills
WelcomingEnergeticProactiveTeam playerCommunicationAdaptability

Key Responsibilities

  • Welcome guests with genuine warmth and set a great atmosphere from the start
  • Assist with check-ins, payments and kiosk navigation
  • Keep the lobby tidy, inviting and buzzing with the right energy
  • Offer local recommendations and connect guests to events, restaurants and experiences
  • Jump in with bookings for activities, restaurants and everything in between
  • Share guest insights and feedback with the team to improve every stay
  • Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly
  • Represent TSH by promoting our outlets and spotting upsell opportunities
Front OfficeHospitalityGuest ServicesRemoteFull-timeRotterdamTSHEntry Level