After Sales & Installed Base Manager
Syntegon
After Sales & Installed Base Manager
Syntegon Packaging Solutions B.V. is seeking an After Sales & Installed Base Manager to drive profitable growth by maximizing revenue from the installed base. The role involves strategic revenue generation, installed base optimization, and customer relationship management. Requires a Bachelor's degree, 5+ years of experience in service sales or aftermarket management, and excellent communication skills in English.
After Sales & Installed Base Manager
Syntegon Packaging Solutions B.V. is seeking an After Sales & Installed Base Manager to drive profitable growth by maximizing revenue from the installed base. The role involves strategic revenue generation, installed base optimization, and customer relationship management. Requires a Bachelor's degree, 5+ years of experience in service sales or aftermarket management, and excellent communication skills in English.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Identify high-potential customers, prioritize resources, and execute strategies to increase aftermarket sales.
- Maintain and analyze data on machines, service history, and customer profiles to target high-value accounts effectively.
- Support the after-sales team with insights, tools, and clear priorities to align activities with revenue goals.
- Build and maintain strong relationships with key accounts, coordinating with sales, technical support, and field service to deliver seamless customer experiences.
- Monitor service sales, installed base health, and customer satisfaction, using insights to refine strategies and maximize revenue.