Transformation Lead – Employee Engagement & Organisational Change Management
Swift
Transformation Lead – Employee Engagement & Organisational Change Management
Transformation Lead role focusing on employee engagement and organisational change management within a global financial messaging services provider. Responsibilities include leading end-to-end change delivery, developing change strategies, and building organisational change maturity. Requires extensive experience in large-scale organisational change within regulated environments.
Transformation Lead – Employee Engagement & Organisational Change Management
Transformation Lead role focusing on employee engagement and organisational change management within a global financial messaging services provider. Responsibilities include leading end-to-end change delivery, developing change strategies, and building organisational change maturity. Requires extensive experience in large-scale organisational change within regulated environments.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Lead end-to-end change delivery for strategic initiatives (e.g., digital transformation, operating model redesign, regulatory change, culture programs)
- Develop and execute change strategies—including stakeholder analysis, impact assessments, and readiness planning
- Apply recognised methodologies (e.g., Prosci, ADKAR, Kotter) in designing change plans
- Coach leaders and managers
- Role model and lead change effectively
- Define and deliver communication approaches that support the successful adoption of change initiatives
- Translate change impacts, milestones, and expectations into clear, targeted messages for different audiences
- Partner with leaders and Internal Communications to ensure consistent, timely, and credible change narratives
- Use feedback and engagement insights to refine messaging and address adoption risks
- Partner with HR and leaders to design programs that improve engagement, employee experience, and retention
- Analyse engagement data and workforce insights to identify trends, risks, and opportunities
- Translate insights into targeted actions and measurable outcomes
- Support cultural transformation aligned to Swift company values, leadership principles and risk, security, and compliance culture
- Define success measures for change initiatives and track adoption, engagement, and realised business outcomes
- Analyse qualitative and quantitative data to identify trends, risks, and dependencies across the change portfolio
- Provide clear, concise reporting and insight to senior leadership, highlighting progress, risks, and required interventions
- Build trusted relationships with senior leaders and key stakeholders
- Develop clear and compelling communication strategies that support change adoption
- Facilitate workshops, focus groups, and engagement forums across all levels
- Establish and evolve change management frameworks, tools, and best practice guidance
- Build organisational change maturity through coaching, training, and capability uplift initiatives
- Act as a centre of expertise for change, supporting leaders and teams to deliver change effectively and consistently