Agentforce Operations FDE
Salesforce
Agentforce Operations FDE
Salesforce is hiring a Forward Deployed Engineer for Agentforce Operations to design, build, and deploy enterprise-grade agentic AI solutions in customer environments. The role involves workflow orchestration, multi-agent communication, RAG-based grounding, and integration with enterprise systems. Requires 3+ years of software engineering experience, proficiency in Python/JavaScript/Java/Apex, and expertise in AI, APIs, and process orchestration.
Agentforce Operations FDE
Salesforce is hiring a Forward Deployed Engineer for Agentforce Operations to design, build, and deploy enterprise-grade agentic AI solutions in customer environments. The role involves workflow orchestration, multi-agent communication, RAG-based grounding, and integration with enterprise systems. Requires 3+ years of software engineering experience, proficiency in Python/JavaScript/Java/Apex, and expertise in AI, APIs, and process orchestration.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Build, configure, and optimize complex operational workflows using AFO, defining agent reasoning, tool-calling logic, and conditional execution loops.
- Implement modern agent-to-agent communication standards and the Model Context Protocol (MCP) to govern context sharing, task hand-offs, and tool execution across specialized AI agents.
- Architect, build, and maintain real-time data grounding infrastructure using RAG, vector databases, search indexes, and knowledge bases.
- Develop and maintain custom APIs (REST, GraphQL, webhooks) and integration pipelines connecting AFO/Agentforce to Salesforce Data Cloud, cloud warehouses, and core ERPs via MuleSoft or custom middleware.
- Leverage modern AI tools (Cursor, Claude, Vibes) embedded into daily developer workflow to move from architecture sketch to deployable code.
- Model data, ship ETL/ELT pipelines, and build real-time agent performance dashboards to track execution health, fallback triggers, and business outcomes.
- Serve as the direct connective bridge between frontline customer deployments and core Salesforce product/engineering teams to feed edge cases and gaps back into platform feature roadmaps.