6 May 2026

Senior Customer Success Manager (German Speaking)

SafetyCulture

Amsterdam

6 May 2026

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SafetyCulture seeks a German-speaking Senior Customer Success Manager in Amsterdam to drive success for enterprise customers. The role involves building executive relationships, retaining accounts, and identifying growth opportunities.

HybridFull-timeSeniorData Analysis

Senior Customer Success Manager (German Speaking)

Apply

HybridFull-timeSeniorData Analysis

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

10 years

Employment Type

Full-time

Experience Level

10+ years of total work experience with at least 5+ years in a customer facing role, ideally with Enterprise customers

Core Qualifications

Technical (Must-have)

data analysis

Soft Skills

communicationpersuasionpresentationactive listeningproactive engagementrelationship buildingadaptabilitystrategic thinking

Key Responsibilities

•Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions
•Understand customers’ business objectives, challenges, and industry-specific needs to drive success
•Own customer retention, ensuring renewals and reducing churn risk through proactive engagement
•Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion
•Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices
•Advocate for customers internally, influencing product development based on industry trends and customer feedback
•Contribute to the development of industry-specific playbooks, collateral, and case studies

Customer SuccessEnterpriseGerman SpeakingSaaSAmsterdamHybridSenior