Son en Breugel
22 Apr 2026
Team Lead High-Tech
Prodrive Technologies
Son en Breugel
22 Apr 2026
Team Lead High-Tech
Team Lead for High-Tech after-sales service overseeing customer performance, operational excellence, and continuous improvement. Requires 3+ years leadership experience and Bachelor's in Engineering. Full-time, on-site in Son en Breugel.
On-siteFull-timeMid LevelRoot Cause AnalysisFailure Analysis
Team Lead High-Tech
Team Lead for High-Tech after-sales service overseeing customer performance, operational excellence, and continuous improvement. Requires 3+ years leadership experience and Bachelor's in Engineering. Full-time, on-site in Son en Breugel.
On-siteFull-timeMid LevelRoot Cause Analysis
Salary
Not specified
Core Qualifications
Technical (Must-have)
Root Cause Analysisfailure analysisinventory management
Soft Skills
communicationorganizationalinterpersonalleadershipproblem-solvingdecision-makingteam motivationmultitaskingadaptability
Key Responsibilities
- Lead & support the team of failure analysis engineers
- Oversee timely resolution of customer requests including Root Cause Analysis, repairs, upgrades
- Track team KPIs, set objectives and align with company targets
- Collaborate with process engineers to improve customer service processes
- Train, mentor, and support team members for professional growth
- Handle escalation of complex issues
- Cultivate strong long-term customer relationships
- Manage inventory, tools, equipment, and personnel
- Ensure adherence to safety and quality standards
Team LeadHigh-Techafter-salescustomer serviceleadershipengineeringoperational excellencefailure analysisNetherlands