Customer Marketing Manager
n8n
Customer Marketing Manager
Customer Marketing Manager at n8n, a fast-growing B2B SaaS platform for workflow orchestration. Requires building a strategic customer marketing function from scratch, focusing on advocacy, storytelling, and customer proof to support pipeline growth, enterprise credibility, and sales enablement. Candidates need senior IC experience in high-growth B2B SaaS and strong storytelling skills.
Customer Marketing Manager
Customer Marketing Manager at n8n, a fast-growing B2B SaaS platform for workflow orchestration. Requires building a strategic customer marketing function from scratch, focusing on advocacy, storytelling, and customer proof to support pipeline growth, enterprise credibility, and sales enablement. Candidates need senior IC experience in high-growth B2B SaaS and strong storytelling skills.
Salary
Core Qualifications
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Own customer marketing strategy at n8n
- Build a scalable program for customer advocacy, storytelling, references, and proof-based marketing
- Create a structured approach for sourcing and prioritising customer stories across industries, use cases, and product areas
- Produce high-quality customer assets
- Partner closely with Product Marketing, Customer Success, Sales, Partnerships, Demand Generation, Content, and DevRel teams
- Gather strong customer stories from post-sales teams and turn them into assets for marketing and sales
- Help Sales teams use customer proof more effectively in outbound activity, enterprise conversations, and deal support
- Build processes, tooling, and workflows that allow customer marketing to scale over time
- Measure performance and improve programs based on impact