Nijmegen
23 Jul 2026
Sensory and Consumer Experience Team Lead logo

Sensory and Consumer Experience Team Lead

Kraft Heinz

Sensory and Consumer Experience Team Lead

Kraft Heinz seeks a Sensory and Consumer Experience Team Lead to head Core Product Platforms in Nijmegen, Netherlands. The role involves leading a multicultural team, driving consumer insights into product design, and collaborating with R&D and marketing. Requires 13+ years experience and a BSc in relevant fields.

On-siteFull-timeDirectorConsumer Technical InsightsConsumer Experience

Salary

Not specified

Work Location

Nijmegen, Gelderland, Netherlands, NL

Work Model

On-site

Experience Required

13 years

Employment Type

Full-time

Experience Level

13+ years of experience

Core Qualifications

Technical (Must-have)
Consumer Technical InsightsConsumer ExperienceCognitive ScienceEconomical ScienceSensory ScienceQuantitative ResearchQualitative ResearchWorkshop FacilitationDesign ThinkingLean StartupDesign PrinciplesConsumer ResearchSensory AnalysisProject ManagementStakeholder Management
Soft Skills
LeadershipMentoringCollaborationCommunicationStrategic ThinkingHigh Performance CultureAgilityCuriosityAmbition

Key Responsibilities

  • Lead and mentor a multi-cultural team of Consumer Experience researchers and sensory analysts.
  • Manage resources to ensure impactful results, including strategic & technical mastery of the team.
  • Ensure right project pipeline prioritization and budget needs for high impact on strategic projects.
  • Foster a high-performance culture within the team, ensuring continuous professional development.
  • Lead the Platforms Consumer experience strategy to step change consumer obsession agenda.
  • Be the voice of the consumer through Sensory and Consumer Experience insights.
  • Collaborate with R&D, Marketing, and leadership teams to align product development routes and market strategies.
  • Supervise development and execution of team's strategic learning plans.
  • Build and maintain strong relationships with internal and external stakeholders.
  • Manage external partnerships to ensure consistency, quality, and agility.
  • Engage with senior leadership, steering committees, and key company leaders.
  • Work with Global Consumer Experience Acceleration Lead to identify capability needs and define new methodologies.
  • Ensure synergies within EMDM zone with other CX researchers.
  • Enrich and manage the agency roster, reporting on partner performance.
  • Lead development of proactive insights, continuous learning plans, and strategic programs.
  • Guide team in translating market opportunities and consumer needs into product and packaging design principles.
  • Provide leadership oversight on product development follow-up.
  • Champion design sprint projects in partnership with innovation coach.
  • Own and steer implementation of product and pack superiority programs.
Sensory ScienceConsumer ExperienceTeam LeadFood IndustryFMCGNijmegenOn-siteFull-timeDirector LevelKraft Heinz