Senior Solution Architect

Salary

Core Qualifications

Preferred Qualifications

Key Responsibilities

• •Lead end-to-end solution design for enterprise maintenance environments, defining how mobile, digital, and AI capabilities transform existing workflows.
• •Conduct onsite discovery sessions, assessments, workshops, and gap analyses with maintenance, reliability, operations, and IT stakeholders.
• •Map current maintenance and repair processes and define detailed future-state workflows, including work order execution, notifications, confirmations, time and materials, measurements, parts handling, and offline field operations.
• •Define how AI-enabled capabilities can automate manual steps, capture information at the point of work, and improve the use of maintenance data.
• •Act as the design authority for SAP PM integration, master data structures, mobile configurations, security roles, and user access.
• •Translate solution designs into clear implementation plans that functional consultants can execute.
• •Review deployed solutions across existing customer accounts to determine whether the design continues to reflect actual operational requirements.
• •Develop structured action plans distinguishing design improvements from configuration, data, and training requirements, with clear ownership, sequencing, and effort estimates.
• •Identify additional processes, sites, and capabilities that could benefit from digital transformation and build expansion cases around measurable operational value.
• •Quantify and communicate business value using maintenance KPIs such as wrench time, schedule compliance, backlog health, PM/PdM completion, MTBF, and MTTR.
• •Coach functional consultants on maintenance processes, solution design principles, and architectural decision-making.
• •Support sales teams with technical discovery, solution scoping, customer presentations, and strategic solution discussions.
• •Build trusted relationships with senior operations and IT stakeholders and confidently communicate technical recommendations to both executive audiences and frontline maintenance teams.