The Hague
2 weeks ago
Receptionist logo

Receptionist

JLL

Receptionist

We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line on our Amazon account dedicated team. The role involves delivering front-of-house services, managing meeting and event spaces, and ensuring a positive visitor experience. Requires experience in reception or hospitality, excellent customer service skills, and fluency in English and local language.

On-siteFull-timeMid LevelReceptionConcierge

Salary

Not specified

Work Location

The Hague, South Holland, Netherlands, NL

Work Model

On-site

Employment Type

Full-time

Experience Level

Associate

Core Qualifications

Technical (Must-have)
ReceptionConciergeCustomer ServiceCommunicationPC LiteracyMicrosoft OutlookSharePointFacilities ManagementSecurity AwarenessEvent Coordination
Soft Skills
People SkillsAttention to DetailTeam PlayerProfessionalismCustomer ObsessedQuality Obsessed

Preferred Qualifications

Technical (Nice-to-have)
CateringHospitality

Key Responsibilities

  • Take ownership of the internal and external visitor experience
  • Deliver core front of house services such as sign-in, badging, luggage, lost and found and deliveries
  • Receive, direct and relay telephone, email and other queries via front of house
  • Greet, assist and direct candidates/new hires/visitors and the general public appropriately
  • Maintain awareness of all onsite events to ensure visitor experience is personalised and optimised
  • Maintain high standards of presentation and functionality across front of house and meeting/event areas
  • Undertake physical setup of meeting and event spaces in line with team guidelines and EHS considerations
  • Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables
  • Create and maintain up-to-date Outlook, conference room finder and SharePoint room booking systems
  • Maintain high awareness of local area services such as shops, restaurants, hotels and transport
  • Liaise daily with one-team partners such as security and janitorial teams on coordination of meetings and events
  • Provide timely, accurate and personalized responses to meetings and events enquiries
  • Work flexibly in different settings as part of the team
  • Coordinate daily updating of room booking displays in line with local/regional processes
  • Support onsite space audits and walk-the-store processes
  • Support and cover other facilities team services as required, such as Trouble Ticket requests, mail and courier services, site inspections, and administrative tasks
ReceptionistWorkplace ExperienceFacilities ManagementReal EstateAdministrativeFull-timeOn-siteCustomer ServiceHospitalityJLL