Global Key Account Manager, Life Sciences

Salary

Core Qualifications

Key Responsibilities

• •Maintain and establish strong professional relationships with client organization, focusing on HQ
• •Develop and maintain deep client knowledge including business priorities, culture, product portfolio, and budget
• •Manage systematic client-feedback approach
• •Diffuse tensions and complaints from engagements
• •Lead operational management of commercial portfolio activities for Netherlands and International markets
• •Own Commercial SRM and governance, including functional-level reviews and bi-annual strategic business reviews
• •Contribute to enterprise-level governance
• •Own internal and external reporting for governance meetings
• •Oversee commercial performance and financial metrics, including internal financial reporting and external reporting like rebates and accounts receivable
• •Maintain knowledge of recent wins, pipeline, and strategic opportunities
• •Actively manage DSO and oversee PO/invoicing processes
• •Serve as contact for client teams for RFIs and ad hoc requests
• •Develop and maintain collaborative relationships with Service Line leads and sales teams
• •Increase probability of commercial success by leveraging client knowledge
• •Play leadership role in account planning for commercial portfolio
• •Stay updated on IQVIA's commercial portfolio offerings
• •Develop relationships across international account community
• •Ensure sales and BD teams understand MSAs, commercial terms, and vendor status
• •Identify opportunities to engage with client teams using marketing and thought leadership materials
• •Manage annual Strategic Management Review conference
• •Identify opportunities to introduce relevant IQVIANs for peer-to-peer engagement
• •Identify strategic discussions and major opportunities for IQVIA
• •Engage in Sales and Account Management community, sharing ideas and success stories