IT Product Owner

Salary

Core Qualifications

Key Responsibilities

• •Own and manage the product backlog for the TOS, including backlog grooming and prioritization in collaboration with stakeholders.
• •Define product vision, roadmap, and priorities aligned with business objectives.
• •Translate business needs into clear user stories and functional requirements.
• •Ensure alignment between operational processes and system capabilities.
• •Incorporate non-functional requirements and technical debt (performance, security).
• •Act as the main point of contact for all functional aspects of the system.
• •Monitor the service level agreement KPI’s of the solution to ensure it performs as agreed.
• •Collaborate with business teams, IT, vendors, and external partners.
• •Gather and challenge business requirements to ensure value creation.
• •Facilitate workshops, requirement gathering sessions, and user feedback discussions.
• •Communicate priorities, timelines, risks, and delivery status to stakeholders.
• •Support Agile ceremonies including sprint planning, backlog refinement, testing, and retrospectives.
• •Prioritize enhancements, incidents, and change requests ensuring stakeholder alignment.
• •Coordinate testing activities and validate delivered functionalities.
• •Ensure successful implementation of new features and releases.
• •Identify opportunities for process automation and optimization.
• •Ensure system compliance with company policies and regulatory requirements.
• •Support data quality, reporting accuracy, and operational efficiency.
• •Maintain system documentation, procedures, and knowledge articles.
• •Support end users and key users on functional matters.
• •Coordinate training sessions and communication plans.
• •Promote user adoption and continuous improvement initiatives.