AI Commercial Enablement Lead - Client Management

Ebury seeks an AI Commercial Enablement Lead to develop an Internal AI Copilot for Client Portfolio Management, focusing on retention and growth intelligence. The role requires 3+ years in Product Management with AI fluency, based in Amsterdam with a hybrid remote policy.

HybridFull-timeEntry LevelLLMsRAG

AI Commercial Enablement Lead - Client Management

Ebury seeks an AI Commercial Enablement Lead to develop an Internal AI Copilot for Client Portfolio Management, focusing on retention and growth intelligence. The role requires 3+ years in Product Management with AI fluency, based in Amsterdam with a hybrid remote policy.

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HybridFull-timeEntry LevelLLMs

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

4 days in the office, 1 day of home office / week

Experience Required

3 years

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

LLMsRAGCRMSalesforcedata lakes

Soft Skills

collaborationproblem-solvingdata-driven mindsetmentorship

Tools (Must-have)

Salesforce

Key Responsibilities

•Define and execute the product strategy for the CPM AI Copilot, moving beyond simple data display to Predictive Coaching.
•Collaborate with data science to integrate health scores into the Copilot, alerting CPMs to decreasing activity or potential red flags.
•Design features that analyze client portfolios to suggest the next best product.
•Build tools that draft personalized Portfolio Review summaries and performance reports.
•Work deeply with Client Portfolio Management teams to understand friction in client retention and translate needs into technical requirements.
•Client Forecasting & Account Planning for CPM portfolios of circa 85 clients.

AICommercial EnablementClient ManagementProduct ManagementFintechRetentionCopilotAmsterdam