Senior Resource Manager

Salary

Core Qualifications

Preferred Qualifications

Key Responsibilities

• •Identify and evaluate capacity constraints and opportunities, making data-driven recommendations for resource allocations, nearshoring, and utilization optimization.
• •Identify skill gaps within regional teams and work with craft leads and P&C to address talent needs through hiring, training, or reassignment.
• •Collaborate with cross-functional teams to develop accurate demand forecasts for short-term and long-term client requirements.
• •Proactively identify potential risks and challenges in the resourcing plan and develop strategies to mitigate them.
• •Work closely with account management, creative teams, operations, and sales to ensure alignment between capacity planning and client satisfaction.
• •Act as a mediator in resource conflicts, prioritization challenges, or overlapping project demands, ensuring equitable distribution.
• •Track key metrics and provide regular reports on resource utilization, bench capacity, and nearshore and freelance ratios.
• •Ensure compliance with company policies regarding time tracking, resource allocations, and reporting.