Hoofddorp
2 weeks ago
Logistics Specialist
Delta Electronics EMEA
Hoofddorp
2 weeks ago
Logistics Specialist
Delta Group is seeking a Logistics Specialist for their EMEA operation in Hoofddorp, Netherlands. The role involves order processing, customer service, and logistics coordination, requiring 3-5 years of experience in sales support or order management, preferably with SAP. The position is full-time and remote.
RemoteFull-timeMid LevelSAPERP
Logistics Specialist
Delta Group is seeking a Logistics Specialist for their EMEA operation in Hoofddorp, Netherlands. The role involves order processing, customer service, and logistics coordination, requiring 3-5 years of experience in sales support or order management, preferably with SAP. The position is full-time and remote.
RemoteFull-timeMid LevelSAP
Salary
Not specified
Core Qualifications
Technical (Must-have)
SAPERPOrder ManagementCustomer ServiceSales SupportCommunicationProblem SolvingOrganizational SkillsTime ManagementAttention to Detail
Soft Skills
Customer Service MindsetCommunicationInterpersonal SkillsProblem SolvingOrganizational SkillsAttention to DetailTime Management
Preferred Qualifications
Technical (Nice-to-have)
ICTElectronicsTechnologyAdditional European Language
Key Responsibilities
- Serve as the primary point of contact for customers regarding order processing and logistics-related inquiries.
- Receive customer orders via email, phone, or other communication channels.
- Register, validate, and process customer orders accurately in SAP.
- Handle customer calls and inquiries, maintaining clear records of all communications and follow-up actions.
- Provide sales and operational support to customers and internal stakeholders throughout the order fulfillment process.
- Coordinate with internal departments to resolve customer requests and ensure timely issue resolution.
- Maintain accurate customer master data, documentation, and records within the ERP system.
- Monitor order status and proactively communicate updates to customers to ensure a high level of customer satisfaction.
- Support continuous improvement of sales support and order management processes.
LogisticsSupply ChainOrder ManagementCustomer ServiceSAPRemoteFull-timeEMEAElectronics Manufacturing