Sr. Customer Engineer, Central & Eastern Europe - Hebrew Speaking
Cloudflare
Sr. Customer Engineer, Central & Eastern Europe - Hebrew Speaking
Cloudflare is seeking a Sr. Customer Engineer for Central & Eastern Europe (Hebrew Speaking) to serve as a trusted technical advisor and architect of the customer journey. The role bridges technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding, deployment, and expansion. Requires 8-12 years of customer-facing technical experience, strong architectural and consultative skills, and a commercial mindset.
Sr. Customer Engineer, Central & Eastern Europe - Hebrew Speaking
Cloudflare is seeking a Sr. Customer Engineer for Central & Eastern Europe (Hebrew Speaking) to serve as a trusted technical advisor and architect of the customer journey. The role bridges technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding, deployment, and expansion. Requires 8-12 years of customer-facing technical experience, strong architectural and consultative skills, and a commercial mindset.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Lead technical deep-dive discovery and capture business requirements with Account Executives
- Map complex customer infrastructure to Cloudflare architectures and bespoke solutions
- Define scope, success criteria, and technical evaluation plans for Proof of Concepts and Technical Validations
- Deliver tailored technical presentations, architectural diagrams, and demonstrations
- Address complex technical objections, security compliance questions, and edge-case architectural requirements
- Take accountability for suitable solution deployment strategy as part of proposals
- Provide oversight to technical onboarding and implementation, serving as primary executive and engineering contact
- Design structured migration and onboarding blueprints tailored to customer environments
- Act as lead consultant for customer engineering teams on configuration best practices
- Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy
- Monitor customer health scores and telemetry to ensure rapid time-to-value and reduce deployment risk
- Carry a variable quota tied to new business acquisition and account growth
- Ensure deep platform adoption, retain revenue, and identify cross-sell and up-sell opportunities
- Lead technical Quarterly Business Reviews to translate platform capabilities into ROI for C-level executives
- Act as trusted technical advisor throughout the customer lifecycle
- Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence
- Identify deployment risks and provide remediation strategies
- Leverage AI agents, LLMs, and internal platforms to automate routine tasks
- Partner with Enablement Team to design, build, and govern technical resources
- Define, document, and educate on Standard Operating Procedures, architectural best practices, and technical guides