Test Engineer II
Booking.com
Test Engineer II
Booking.com is seeking a proactive Test Engineer II to join the Customer Service Software Engineering Services (CS SES) testing team in Amsterdam. The role focuses on testing Pega customer service workflows from an agent perspective, driving risk-based testing, building deterministic test automation for APIs and backend services, and exploring AI-driven testing methodologies. Candidates need strong test design and automation experience, backend/API and front-end testing skills, and a coaching mindset.
Test Engineer II
Booking.com is seeking a proactive Test Engineer II to join the Customer Service Software Engineering Services (CS SES) testing team in Amsterdam. The role focuses on testing Pega customer service workflows from an agent perspective, driving risk-based testing, building deterministic test automation for APIs and backend services, and exploring AI-driven testing methodologies. Candidates need strong test design and automation experience, backend/API and front-end testing skills, and a coaching mindset.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Independently execute test design, risk-based testing, and quality practices from initial design to release within cross-functional Agile squads.
- Guide teams to make features testable early, advocating for isolated verification, shift-left testing, and sustainable root cause analysis.
- Build and maintain deterministic, fast-feedback test automation for APIs and backend services using tools like Rest Assured, Playwright, or Postman.
- Test and validate end-to-end Pega customer service workflows from an agent perspective while integrating non-functional checks (performance, accessibility, security, or resiliency).
- Explore, implement, and test AI features and LLM models within testing workflows (e.g., using Claude Code or similar frameworks).
- Coach and mentor less experienced test engineers on testing best practices, testability, and continuous quality improvements.
- Collaborate closely with cross-functional squads and partner teams to communicate quality trade-offs clearly to both technical and business stakeholders.