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Amsterdam
9 Apr 2026
Senior Trust & Safety Lead logo

Senior Trust & Safety Lead

Booking.com

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Senior Trust & Safety Lead

Senior Trust & Safety Lead role at Booking.com in Amsterdam, focusing on strategic leadership in security and resilience. Requires 8+ years of experience in Trust & Safety, with expertise in risk management, crisis management, and cross-functional collaboration. Offers hybrid work, competitive compensation, and global impact opportunities.

HybridFull-timeSeniorTrust & SafetyRisk Management

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid working including flexible working arrangements

Experience Required

8 years

Employment Type

Full-time

Experience Level

Experienced Leader: You have 8+ years of relevant experience

Core Qualifications

Technical (Must-have)
Trust & Safetyrisk managementcrisis managementsafety governancedata-driven insights
Soft Skills
strategic thinkinganalytical skillscommunicationinfluenceresilienceownershipentrepreneurial mindsetproactivecross-functional collaboration

Key Responsibilities

  • •Drive Strategy: Design and execute the risk management strategy, defining success metrics that align with company-wide objectives.
  • •Lead High-Complexity Projects: Independently manage strategic programs from start to finish, identifying blockers and creating robust mitigation plans.
  • •Act as an SME: Apply deep expertise in T&S operations to design risk mitigation frameworks across policies, products, and strategic initiatives.
  • •Influence & Collaborate: Build long-term relationships with senior management (VP/ELT) and external partners (NGOs, Law Enforcement) to gain acceptance for strategic safety goals.
  • •Turn Data into Insights: Use qualitative and quantitative risk signals to inform annual planning and resource allocation.
SeniorTrust & SafetyLeadManagementSecurityResilienceRisk ManagementCrisis ManagementAmsterdamHybrid