Amsterdam
6 days ago
Project and Program Management - IC - G logo

Project and Program Management - IC - G

Booking.com

Project and Program Management - IC - G

Booking.com is seeking a Program Manager in the Chief Business Officer (CBO) Office to lead a 500+ person craft encompassing Strategy, Business Operations, Program Management, and Change Management. The role involves driving AI solution adoption, standardizing program management practices, and building community engagement across a global organization. Candidates must be based in the Netherlands and have extensive experience in complex strategy execution and senior stakeholder management.

Core AIHybridFull-timeEntry LevelAI SolutionsLLMs

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid working including flexible working arrangements (40% in-office in Amsterdam), and up to 20 days per year working from abroad (home country)

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)
AI solutionsLLMsChatGPTClaudeGeminiGleanAtlassian SuiteJiraConfluenceProgram ManagementChange ManagementStrategyBusiness OperationsL&D plans
Soft Skills
CommunicationStakeholder ManagementProactivePragmaticCustomer-centricAccountableLeadershipCollaborationInfluenceAdaptability

Key Responsibilities

  • Lead the annual SBOPC craft plan and own end-to-end community engagement, including communications, events (All Hands, Summits), and managing volunteer networks.
  • Own the AI roadmap for the SBOPC craft by scoping, developing, deploying, and driving broad adoption of scalable AI workflows in collaboration with tech teams.
  • Drive broad organizational adoption and continuous improvement of the Booking Program Standards, embedding them as the default in AI solutions.
  • Act as the strategic liaison between the CBO Office PMO and Tech Standards teams to ensure business requirements are integrated into Jira usage.
  • Manage relationships with external partners (e.g., PMI) and internal Craft Managers to share best practices and drive organizational alignment.
Program ManagementAIStrategyBusiness OperationsChange ManagementCommunity EngagementStakeholder ManagementSoftware DevelopmentHybridAmsterdam