Instructional Designer

An Instructional Designer role at Booking.com, responsible for designing engaging learning solutions for Customer Service. Requires 5+ years experience, proficiency with AI and authoring tools, and knowledge of instructional design models. Based in Amsterdam with hybrid work.

HybridFull-timeSeniorArticulate Storyline 360Rise 360

Instructional Designer

An Instructional Designer role at Booking.com, responsible for designing engaging learning solutions for Customer Service. Requires 5+ years experience, proficiency with AI and authoring tools, and knowledge of instructional design models. Based in Amsterdam with hybrid work.

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HybridFull-timeSeniorArticulate Storyline 360

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

5 years

Employment Type

Full-time

Experience Level

Senior

Core Qualifications

Technical (Must-have)

Articulate Storyline 360Rise 360Adobe CaptivateiSpringSynthesiaHeyGenVyond AIArticulate AIDoceboDegreed360LearningCornerstone

Soft Skills

team playercollaboratorself-motivatedcreativeforward-thinking

Key Responsibilities

•Design and develop learning experiences including e-learning modules, blended programmes, microlearning, simulations, videos, and job aids
•Apply instructional design models (ADDIE, SAM, Agile ID) and learning theories
•Leverage AI tools to accelerate and elevate instructional design outputs
•Use AI-powered authoring and media tools to create high-quality content at scale
•Explore and evaluate emerging AI tools
•Mentor and develop instructional design capability of Learning Specialists

Instructional DesignCustomer ServiceE-learningAI toolsArticulate StorylineHybridAmsterdamBooking.comSenior Level