Director of Product, Merchandising & Trip Planning

Salary

Core Qualifications

Key Responsibilities

• •Own the merchandising and trip planning strategy for Connected Trip and set a clear 18 month direction.
• •Define the strategic narrative and sequencing of major bets across Home Screen, Unified Merchandising System, AI-driven recommendations, and end-to-end Trip Planning.
• •Own department-level outcomes and measurable performance narrative using Connected Trip outcomes and shared Commercial Levers economics.
• •Lead the organization across multiple product groups, driving 18 month planning and resource allocation.
• •Ensure delivery excellence and raise the bar on product quality.
• •Lead the migration from fragmented, legacy rendering into the Unified Merchandising System.
• •Partner with Engineering leadership on multi-year architectural investment decisions.
• •Connect merchandising and trip planning into the commercial operating model.
• •Lead complex cross-BU initiatives where merchandising and trip planning intersect with Search, verticals, Genius/loyalty and platform teams.
• •Develop leaders, design and evolve the organization structure, and hire, coach and performance-manage senior PMs and GPMs.
• •Own the Home Screen as the trip-aware first interaction point.
• •Own the Unified Merchandising System as a single, AI-first, reusable capability.
• •Make cross-sell recommendations trip-aware, explainable and consistent across surfaces.
• •Establish shared merchandising principles, recommendation feedback loop, and experimentation and attribution approach.
• •Own the end-to-end 'Plan a trip' experience across web and app.
• •Shape the long-term strategy for intent-driven trip planning.
• •Own itinerary creation and management, cross-vertical trip packaging, and saved trips and inspiration surfaces.