Netherlands
29 Apr 2026
Manager, Enterprise Customer Success logo

Manager, Enterprise Customer Success

Autodesk

Manager, Enterprise Customer Success

Autodesk seeks a Manager, Enterprise Customer Success to guide a team of Customer Success Managers in the DACH & Netherlands area. The role focuses on driving customer adoption and business outcomes for Enterprise customers with a customer-first mindset.

RemoteFull-timeDirectorAECO IndustriesCloud Technologies

Salary

Not specified

Work Location

Netherlands, NL

Work Model

Remote

Employment Type

Full-time

Experience Level

Manager

Core Qualifications

Technical (Must-have)
AECO industriescloud technologiesdigital technologiesSaaS technologiesDACH marketNetherland marketCustomer Success Plansrecurring revenue business models
Soft Skills
customer-first mindsetstrong business acumenempathypassion for growthability to influenceadaptabilityenthusiasticcreative leadershipmethodical mindsetprocess-oriented mindsetexcellent communicationpresentation skillsdesire for continuous learning

Key Responsibilities

  • Manage a team of Customer Success Managers for our AEC industry within the DACH & Netherlands area
  • Increase customer adoption and maturity by creating customer outcomes across a selected group of our Enterprise customers
  • Enable the team to develop, execute and manage Customer Success Plans detailing efforts to achieve higher adoption and satisfaction aligned to customer business outcomes
  • Establish direct relationships with customers developing greater customer engagement
  • Facilitate change and promote innovation
  • Create a purposeful environment where everybody can bring their authentic selves at work
Customer SuccessManagerEnterpriseAECDACHNetherlandsRemoteSaaSAutodesk