Software Technical Lead - Salesforce

Qantas is seeking a Software Technical Lead - Salesforce for its Product Innovation Centre in Adelaide. The role leads a small Salesforce engineering team in an AI-first, product operating model, remaining hands-on in code about half the time. Requires at least 7 years of hands-on Salesforce engineering experience and 3+ years leading an engineering team.

AI-enabledHybridFull-timeSeniorSalesforceApex

Software Technical Lead - Salesforce

Qantas is seeking a Software Technical Lead - Salesforce for its Product Innovation Centre in Adelaide. The role leads a small Salesforce engineering team in an AI-first, product operating model, remaining hands-on in code about half the time. Requires at least 7 years of hands-on Salesforce engineering experience and 3+ years leading an engineering team.

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AI-enabledHybridFull-timeSeniorSalesforce

Salary

Not specified

Work Location

Adelaide, South Australia, Australia, AU

Work Model

Hybrid

Experience Required

7 years

Employment Type

Full-time and permanent position

Experience Level

Senior: minimum 7 years hands-on Salesforce engineering experience, 3+ years leading an engineering team

Core Qualifications

Technical (Must-have)

SalesforceApexLightning Web ComponentsFlow-based automationGovernor limitsSalesforce integration stackREST APIsPlatform EventsNamed and external credentialsSource controlBranching modelAutomated testingDeployment pipelineAI-assisted development tools

Soft Skills

People managementMentoringCoachingInfluenceOwnershipCredibilityTechnical leadership

Preferred Qualifications

Technical (Nice-to-have)

Salesforce certifications (Platform Developer II or Application Architect)JavaObject-Oriented ProgrammingContact centre domain experienceCustomer service/portal domain experienceCRM domain experience

Key Responsibilities

•Lead a dedicated Salesforce engineering team of two to three developers and a tester
•Spend approximately half the week in the code, and the remainder leading, reviewing and coaching
•Partner with the Product Manager as a co-owner of the product
•Bring what the platform makes possible into prioritisation decisions
•Make the cost of technical choices visible
•Help shape which problems are worth solving
•Belong to the engineering community of practice and set shared standards
•Own the technical design of an application and be accountable for production behaviour
•Handle incident response, three Salesforce releases each year, and ongoing management of technical debt

SalesforceTechnical LeadEngineeringAirlines and AviationInformation TechnologyFull-timeHybridAdelaideAI-firstProduct operating model