Senior Quality Engineer

Qantas is seeking a Senior Quality Engineer – Conversational AI to join their new Product Innovation Centre in Adelaide. The role involves testing and validating chatbot solutions, designing automated tests, and improving CAI quality engineering practices. Candidates need strong experience in quality engineering, chatbot testing, and automation.

AI-enabledOn-siteFull-timeSeniorQuality EngineeringQA

Senior Quality Engineer

Qantas is seeking a Senior Quality Engineer – Conversational AI to join their new Product Innovation Centre in Adelaide. The role involves testing and validating chatbot solutions, designing automated tests, and improving CAI quality engineering practices. Candidates need strong experience in quality engineering, chatbot testing, and automation.

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AI-enabledOn-siteFull-timeSeniorQuality Engineering

Salary

Not specified

Work Location

Adelaide, South Australia, Australia, AU

Work Model

On-site

Employment Type

Full-time

Experience Level

Senior

Core Qualifications

Technical (Must-have)

Quality EngineeringQAConversational AIChatbot TestingCyara BotiumTest AutomationAPI TestingCI/CDPerformance TestingSecurity TestingAccessibility TestingMobile AppsAnalytical SkillsCommunicationDocumentation

Soft Skills

CollaborationContinuous ImprovementPassion for AIStakeholder Engagement

Key Responsibilities

•Test and validate chatbot solutions
•Design automated chatbot tests
•Validate conversation flows
•Troubleshoot issues
•Improve tools, frameworks, and CAI testing approach
•Embed chatbot testing into CI/CD pipelines
•Test non-functional requirements (performance, security, accessibility)
•Collaborate with cross-functional teams
•Contribute to go/no-go decisions

Quality EngineeringConversational AIChatbotAutomationCI/CDAirlinesAviationFull-timeOn-siteAdelaide