Specialist Strategy & Sales Operations Lead
Amazon Web Services (AWS)
Specialist Strategy & Sales Operations Lead
AWS is seeking a Specialist Strategy & Sales Operations Lead to drive data-driven decision-making and operational excellence for the AWS Specialist and Partner organization in Sydney. The role involves leading sales operations frameworks, analyzing performance data, and leveraging AI/ML technologies to enhance sales processes. Requires 5+ years of experience in sales operations and Microsoft Excel, along with a Bachelor's degree in a related field.
Specialist Strategy & Sales Operations Lead
AWS is seeking a Specialist Strategy & Sales Operations Lead to drive data-driven decision-making and operational excellence for the AWS Specialist and Partner organization in Sydney. The role involves leading sales operations frameworks, analyzing performance data, and leveraging AI/ML technologies to enhance sales processes. Requires 5+ years of experience in sales operations and Microsoft Excel, along with a Bachelor's degree in a related field.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. This may include determining sales territories and quotas for sales teams.
- Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
- Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
- Maintains sales tools data quality to ensure accurate reporting and forecasting
- Implements sales workflows and automation to streamline process and improve seller efficiency
- Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
- Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
- Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
- Leads sales tools training and adoption initiatives to improve utilization and productivity.
- Leads cross-functional projects to improve sales efficiency and processes.
- Drives escalations, gap-to-green, and/or other issues to resolution.